Crypto.com login CEO Kris Marszalek responded to complaints from thousands of users about issues logging back into their accounts after the company was forced to change security settings following a hack last week.
On Monday, the company admitted that 483 users were affected by unauthorized cryptocurrency withdrawals on their accounts, costing a total of “4,836.26 ETH, 443.93 BTC, and approximately US$66,200 in other cryptocurrencies.” At the time of the attack, that amounted to about $31 million.
Crypto.com said in a statement that it revoked all customer 2FA tokens and “added additional security hardening measures, which required all customers to re-login and set up their 2FA token to ensure only authorized activity would occur.”
But thousands of people took to social media since then to complain that they could not get back into their accounts. Hundreds of people tweeted at Crypto.com begging for help, complaining that support channels were not working.
How to register on Crypto.com Exchange:
- Visit crypto.com exchange and click the Sign-Up button (upper right-hand corner).
- Follow the on-screen instructions and provide us with the necessary information. Your email address will be used to send you a confirmation link, and your date of birth and country of residence helps us make sure you’re eligible. Users must be at least 18 years old.
- Click on the Continue button. An email verification containing a one-time password (OTP) will be sent to your registered email. Check your inbox to confirm your registration.
- Enter the OTP on the Exchange website.
- Create your password for the Exchange and click Submit.
- The last step is to verify your phone number. Select the area code of your country using the dropdown, then input your phone number (without the area code). You will be sent an SMS verification code to enter. Input the code you receive into the field, then select Submit.
- You’re done! You will be redirected to the Exchange landing page.
- In order to have full access to the Exchange’s features, please follow the steps to verify your identity in Account Verification.
How to register on Crypto.com Exchange (Crypto.com App users)
- Visit crypto.com/exchange and select the Sign up button (upper right-hand corner).
- Select Continue as Crypto.com App User. You’ll be asked to enter your email address. Enter the email address registered with your Crypto.com App.
- Click on the Submit button. A confirmation email will be sent to your email provided. Check your inbox to confirm your registration.
- In your email, click the Connect to Exchange button, and a link in the email will redirect you to create a password.
- Once you’ve created a password for the Exchange, click Submit.
- You’re done! You will be redirected to the Exchange landing page.
Available Features
Currently, the Exchange App only supports Spot and Margin Trading and some of the basic features that are offered on the Crypto.com Exchange – as listed below.
- Spot Trading
- Margin Trading
- Deposits & Withdrawals
- Stake & Earn
- CRO Fixed Staking
- Soft Staking
- Lending
- The Syndicate
- Supercharger
- Referral Programme
- In-App Account Sign Up
- Account Creation (As a new user or a Crypto.com App user)
- ID Verification
- Account Management
- Trusted Device Management
- Withdrawal Whitelist
- Biometric ID
- 2FA
- Anti-phishing Code
- Reset Password
Frequently Asked Questions:
What is Crypto.com Login?
Ans: Crypto.com login is one of the best platforms for you if you are looking for a place to invest in the overgrowing wave of online currencies.Crypto.com was founded in June 2016.
What is Crypto.com Login Exchange?
Ans: Crypto.com Exchange is the website that shows you information about all the different cryptocurrencies available on the site, you can trade-in. You can buy and sell all more than 60 currencies on the site.
Is crypto.com Login safe?
Ans: Crypto.com is a big organization. There is no news or information about the company having any bad reputation in the crypto market. You can trust this website on the basis of different user reviews on different platforms.